Step 1 : Log in to your dashboard and navigate to Accounts or Transactions and click Send funds button in the top-right corner.
You'll see four options: Single payment, Batch payments, Schedule payment, and Schedule batch payment. Select Single payment to continue.
Enter the payment amount or tap one of the quick-select amount chips. Confirm the currency (e.g. NGN) is correct, then click Continue.
Step 2 - Select where you're paying from
Choose the source account or budget on the 'Where are you paying from?' screen. You can switch between Accounts and Budgets using the tabs. Select the account, then click Continue.
Choose who you're paying: The 'Who are you paying?' screen shows your saved beneficiaries. Select an existing beneficiary, or click Pay a new recipient to enter new bank details.
You can also upload proof of payment (invoice, receipt, etc.) — accepted formats include JPEG, PNG, PDF, XLSX, and DOCX up to 5 MB.
Step 3: Add payment category and narration or Internal memo
Review your payment details and click Continue once done.
Enter your PIN to authorise: A PIN pad will appear. Enter your 4-digit transaction PIN to authenticate and submit the payment
Step 4: Payment confirmed — your money is on the way!
A confirmation screen shows 'Your money is on the way!' Click See Transaction details to view the record, or use the quick-action buttons to Pay another vendor, Request funds, or Send new.
If your organisation has approval workflows enabled, the payment will be routed to the designated approver before it is processed. You'll be notified once it's approved and fulfilled.
Need help? Our support team is here for you. Chat with us directly in the app or email [email protected]