Access & Login
Access & Login
Who can use the Bujeti mobile app?
Only existing Bujeti web users.
To check if you have access:
Try logging in at dashboard.bujeti.com
If login works → You can use the mobile app
If login fails → Ask your company admin to add you as a team member first
Important: The mobile app is not a standalone product. It extends your existing web access.
How do I download the Bujeti mobile app?
How do I download the Bujeti mobile app?
The Bujeti mobile app is available for both iOS and Android devices:
iOS: Download from the Apple App Store
Android: Download from the Google Play Store
Simply search for "Bujeti" in your device's app store and tap "Install" or "Get."
Do I need a separate account for the mobile app?
No. Use the same login credentials from your Bujeti web account. The mobile and web platforms are fully synced, so all your data, transactions, and settings are accessible across both.
I'm new to Bujeti. Can I sign up using the mobile app?
Not yet. You need to create your Bujeti account on the web platform first at bujeti.com. Once your account is active, you can log in to the mobile app using your credentials.
Login & Security
Login & Security
I forgot my password. How do I reset it?
On the login screen, tap "Forgot Password?"
Enter your registered email address
Check your email for a password reset link
Follow the instructions to create a new password
Log in with your new password
Can I use biometrics (fingerprint/Face ID) to log in?
Yes! After your first login:
Go to Settings in the app
Tap "Enable Biometrics"
Follow the prompts to set up fingerprint or Face ID authentication
Future logins will be faster and more secure
How do I change my PIN?
Open the Bujeti app and log in
Go to Settings or your profile section
Tap "Change PIN"
Enter your current PIN
Enter and confirm your new PIN
Tap "Save"
Is my financial data secure on the mobile app?
Is my financial data secure on the mobile app?
Absolutely. Bujeti uses bank-level encryption (256-bit SSL) to protect all data transmitted between your device and our servers. We also offer biometric authentication and PIN protection for additional security layers.
What should I do if my phone is lost or stolen?
What should I do if my phone is lost or stolen?
Immediately contact your Bujeti administrator to suspend your account access
Change your Bujeti password from another device via the web platform
Email [email protected] for additional security measures
Once you have a new device, log in with your updated credentials
Can I approve requests on mobile?
Can I approve requests on mobile?
Yes. That's one of the main reasons the app exists.
You can:
Approve fund requests
Approve payments
Decline with comments
Review attachments before approving
No more delays because you're away from your desk.
Can I make payments from my phone?
Yes. Here’s how it works:
Open the app → Tap Pay
Enter the amount and select vendor
Choose budget/account
Add description
Attach receipt (recommended)
Confirm with PIN or biometric
Takes under a minute. Syncs instantly to the web.
Will my team see payments made on mobile?
Yes. Everything syncs in real-time.
If you make a payment on mobile, it appears immediately on the web dashboard.
Don't see it on the web?
Refresh your dashboard
Check your internet connection
Still missing? Contact support via in-app chat
Features & Limitations
Features & Limitations
Can I create budgets on mobile?
No. Budget creation is web-only.
You can on mobile:
View budgets
Track spending
Make payments from budgets
Request funds
Why web-only? Budget creation requires a structured setup and configuration, and is better suited for the web dashboard.
Can I add team members from mobile?
No. Use the web dashboard: dashboard.bujeti.com → Team Management
Can I generate reports on mobile?
No. Mobile is built for quick actions (approve, pay, track).
Detailed reports and analytics are available on the web dashboard. Everything you do on mobile automatically feeds into those reports.
Can I create reimbursement requests on mobile?
No. You can track existing reimbursements on mobile, but creating new ones is currently web-only.
Notifications
Notifications
How do I enable push notifications?
Go to your device's Settings
Find Bujeti in your apps list
Tap "Notifications"
Toggle on "Allow Notifications"
You can also manage notification preferences within the Bujeti app settings.
What notifications will I receive?
You'll be notified about:
Payment status updates
Fund request approvals or declines
New requests requiring your approval (if you're an approver)
Account balance alerts
Security updates
Important announcements from your finance team
Can I customize which notifications I receive?
Yes! Go to Settings > Notifications in the app to select which alerts you want to receive.
I'm not receiving notifications. How do I fix this?
Ensure notifications are enabled in your device settings for Bujeti
Check that notification preferences are turned on within the app
Verify you have a stable internet connection
Make sure "Do Not Disturb" mode isn't blocking notifications
Update to the latest app version
The app isn't loading. What should I do?
The app isn't loading. What should I do?
Try these steps:
Check your internet connection
Force close the app and reopen it
Clear the app cache (in your device settings)
Update to the latest app version
Restart your device
Uninstall and reinstall the app (your data is stored securely in the cloud)
If the problem persists, contact [email protected].
Support & Help
Support & Help
How do I contact support from the mobile app?
Tap the menu icon or go to Settings
Select "Help" or "Support"
Tap "Chat with Support" to start a conversation
Describe your issue and our team will assist you
You can also email us directly at [email protected].
Is support available 24/7?
Yes! Our support team is available around the clock to help with urgent issues, technical problems, and questions about your Bujeti account.
Still have questions? Our support team is here to help 24/7. Chat with us in the app, email [email protected], or visit our Help Center for more resources.